Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → The inaugural ITB Americas Conference gathers industry leaders across six tracks to explore AI applications, distribution strategies, and luxury travel trends shaping the Americas.
Read → Chris Nassetta, CEO of Hilton, argues that while algorithms decide recommendations, reliability and guest relationships are what truly count.
Read → Machine learning now reads intent, budget and flexibility before guests even click 'Book'. The opportunity: smarter offers that protect margin.
Read → Canary Technologies and Host Hotel Systems connect bidirectionally to bring AI-driven automation to hotel operations across Spain, Portugal and Latin America, eliminating manual workflow handoffs.
Read → Jason Edwards on why most hotel tech implementations fail: it's not the tool, it's the people.
Read → The Galician startup shows how an open PMS allows rapid growth without reinventing tech every time.
Read → HotelData.com's report shows US hotels boosting profitability in H1 2026, but not equally across the board. Luxury surges while economy-class properties lose steam on RevPAR.
Read → A practical guide to evaluating RFID systems for hotel laundry operations, from read accuracy to vendor lock-in and laundry partner fit.
Read → Hotel leadership demands emotional intelligence, digital fluency, and sustainability accountability alongside revenue and service. The director role is being rewritten in real time.
Read → Mobile planning, real-time updates, and digital credentials are no longer nice-to-have features. Hotels that lag on smartphone-first operations risk losing direct bookings to brands that move faster.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.