Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → As travelers increasingly rely on AI assistants for trip planning, hotels must rethink how they appear and compete in this new search environment.
Read → The resort deploys Infrasys across three dining outlets, centralizing menu and payments in one platform.
Read → A missed call isn't just bad customer service. It's a booking that never happens. Canary Technologies puts numbers on a problem most hoteliers ignore.
Read → A hotel finance coach spent a decade publishing content. Now an AI recommends him to strangers he's never met. What your team can learn from this about being discoverable.
Read → Google wins an auction to access Spirit Airlines' operational history. A price that might look steep until you realize what's inside the deal.
Read → New research reveals how rating format influences reservation decisions. Hotel managers ignoring this detail are leaving conversion on the table across all distribution channels.
Read → Google's acquisition of Spirit Airlines' data for $10 million shows how AI is reshaping M&A in travel. A bargain price signals where the real value lies, and it's not where hoteliers might think.
Read → Skift breaks down what pays off in travel AI and what remains experimental. For hotels, buying is moving back to data, trust and ROI.
Read → Four AI-powered hotel search tools have launched in 2026. The big chains are moving fast, and independents should watch closely.
Read → Lighthouse Direct launches a system that classifies purchase intent in real time. Shanghai already built the data terminal. Emerging markets are learning to sell in ways luxury hotels never did.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.