The daily brief
The hotel tech brief, in your inbox
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.
FCS Solutions: one operations platform for the most complex hotels
Read → European hotels cannot fill one in ten roles. A hospitality technology company that has spent decades inside hotel operations argues the fix is not more headcount, but one operational layer that ties every guest request to the work behind it.
CruVu Wants GMs to Farm Better Reviews, Not Just Chase Them
Read → Lodging Interactive launches CruVu, a tool that helps general managers turn day-to-day guest experience into more four and five star reviews.
Extended Stay America doubles its franchised hotels since 2018
Read → The chain gathered its franchisees in Dallas to review growth, recognise top operators and push development in the extended stay segment, now one of the hottest in US hospitality tech.
PATA and ATTIA team up to push travel tech in Asia Pacific
Read → PATA and ATTIA sign an MOU to work together on events, policy and marketing across Asia Pacific travel and technology.
Hotel GOP margins still lag 2019 despite RevPAR growth
Read → STR and HotStats data show U.S. hotel GOP margins remain below 2019 levels. Franchise fees, A&G and SaaS costs are eating the upside while owners take the hit.
Phoenix Hospitality launches at ATM with 15+ properties
Read → The UAE group debuts at Arabian Travel Market with a portfolio of more than 15 hotels and F&B concepts, and eyes India, Georgia, Lagos, Zanzibar and London.
AI in luxury hotels needs an audit trail for the human touch
Read → Pertlink warns that AI governance in hospitality lacks audit trails for human decisions, while Soler sees a new battle for the guest interface and laidback luxury defines the ADR above $1,500.
Goldman Sachs bets €145M on a longevity resort in Marbella
Read → Ilanga Capital and Goldman Sachs Alternatives sign a €145M senior financing deal for Oakmond, a longevity and wellness resort in Marbella opening in 2029.
AI in hotels needs an audit trail, not just a friendly face
Read → Hospitality Net puts the finger on the gap: the 'AI handles logistics, humans handle feeling' story has no governance behind it. No audit trails, no decision envelopes, no board oversight.