Hotel Technology
A hotel's technology stack is now as strategic as its location.
Digital tipping: the 2027 budget that keeps your staff
Read → With 42% of hoteliers struggling with understaffing, digital tipping isn't a luxury: it's a direct answer to an immediate business problem.
APAC hotels show growth, but winners and losers are already clear
Read → H1 2026 data reveals diverging performance across Asia-Pacific. Japan, Singapore, Australia and Southeast Asia posted solid TRevPAR and GOPPAR gains, but aggregate figures hide sharp market splits. What this means for your distribution strategy.
The Booking That Vanishes: Why Hotels Bleed Revenue After Hours
Read → A former hotelier exposes the silent revenue loss from after-hours calls that go unanswered. AI-assisted booking tools can close this gap without replacing your front desk team.
How to cut energy bills without guests noticing
Read → Operations directors are finding that automating climate control by occupancy isn't penny-pinching, it's clean profitability. The trick is intelligence, not sacrifice.
Fine dining now sells the rooms upstairs
Read → JLL data shows luxury hotels with prestige restaurants post 6.7pp higher occupancy and 18.6% more RevPAR. 60% of luxury travelers now prioritize hotels for their culinary offering.
Bilt opens Bilt OS to travel agencies
Read → Bilt expands its hotel distribution platform directly to travel agents with booking tools, itinerary building, and commission tracking, a distribution play that reshapes who needs the platform.
How Fairmont Built a Food Hall That Actually Works
Read → Marché Artisans at Fairmont The Queen Elizabeth proves that food halls in hotels can drive revenue and deepen guest experience when built around local storytelling and retail strategy.
Spanish hotels bet big on renovation over new builds in 2026
Read → Hotel renovations dominate Spain's construction pipeline, accounting for 77% of projects. The shift reveals a strategic turn toward modernizing existing stock with over 1 billion euros at stake.
Pool robots arrive at hotels: one less operational headache
Read → Automated pool cleaning is starting to appear in hotel tech stacks. Why it matters for your operations team.
Guest satisfaction hits record 87.3% as review speed becomes the new battleground
Read → The latest benchmark shows global GRI at its highest level. But the real story is elsewhere: response speed to reviews is now a reputation driver that hoteliers can't ignore.