hoteltech.news September 16, 2026
Hotel Technology1 min read

tent Hotels adds Just Eat delivery to its guest experience

Voice reading · ~1 min

tent Hotels, the brand from Fergus Group, has just launched tentlivery, a service that plugs Just Eat delivery straight into the common areas of its properties. Guests can order from local restaurants through the platform and eat wherever they want inside the hotel, with no fixed kitchen hours and no limited in-house menu. The move, first reported by Hosteltur, fits a guest who already eats on their own schedule and picks restaurants the same way they pick a flight.

My read: this is small in tech terms, but smart in strategic terms. tent does not need to build a kitchen or hire staff for every craving. It rents the city's food scene and turns the lobby into a dining room. For a value-focused brand, that is a cheap way to widen the offer without touching the P&L of F&B.

The catch, and it is a manageable one, is operations. Lobby logistics, smell, waste, allergens, who signs for the delivery. Hotels that nail those details will be the ones turning a delivery app into a real guest perk.

Quick questions

What is tentlivery from tent Hotels?
It is a service that integrates Just Eat delivery into tent Hotels common areas, so guests can order local restaurant food without leaving the property or sticking to hotel kitchen hours.
Which hotel group owns tent Hotels?
tent Hotels belongs to Fergus Group, which has rolled out the Just Eat partnership across its properties as part of its guest experience strategy.
Why would a hotel let guests order delivery inside?
Because guest habits changed. Many travellers want flexible eating times and local food, and a delivery partnership is cheaper than running extended kitchen hours.
Does this replace the hotel restaurant?
No. It complements it. The in-house restaurant keeps serving guests who want a seated meal, while tentlivery covers late nights, odd schedules or cravings for local takeaway.
What should hoteliers watch out for with delivery partnerships?
Lobby logistics, waste, smells and delivery handover. Those details decide whether the service feels like a perk or a mess for staff and other guests.

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