Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Experts from the sector gave their tips on how to adapt to the hotel landscape of 2026: from AI in operations to design that works.
Read → AI search shrinks open channels, big travel players swap member bases in private deals.
Read → Pennsylvania's House Bill 1286 requires hotel and short-term rental staff to complete human trafficking awareness training every two years, with compliance tracking for online booking platforms.
Read → Kennedy Training Network brings back its certification program for front desk staff with remote and on-site options. A reminder that technology doesn't replace training in human skills.
Read → Analysis of pricing, supply and demand across 16 host cities reveals key strategies for hotels ahead of 2030.
Read → Sunborn London GM Francisco Ventura cut check-in from 8 to 1 minute by moving registration and payments to pre-arrival. Staff now focus on real guest interactions.
Read → A new cost framework argues hoteliers should route tasks between cheap open-weight and premium closed models based on unit economics, not vendor loyalty.
Read → APAC hotel investment jumps 54% to $6.8B, while wholesalers shrug off AI and zero-click search challenges hotels.
Read → Winnow appoints two hotel group CEOs to a new Advisory Board to help scale its AI food waste platform globally, targeting over $1 billion in prevented food waste.
Read → Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.