Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → AI-generated content is flooding hospitality and travel. Trust is shifting to brands that show real human experience, and that changes how hotels should sell.
Read → Booking still can't close its Etraveli deal in Europe while Expedia keeps buying. That regulatory gap is reshaping who can scale in travel tech.
Read → The DMA has forced Google to strip live rates, date filters and budget tags from its hotel search unit in the EU. Hotels lose visibility, but gain a chance to own the direct relationship.
Read → Google removed live pricing, date filters and budget tags from its EU hotel search unit under DMA compliance. Hotels now appear as just a name, a link and an address.
Read → Digital privacy has moved from the IT room to the front desk. Revfine reports that travellers are watching how hotels handle their data, and that trust now shapes whether they book at all.
Read → Revinate brings Suncadia Resort's reservations chief to a webinar on how to turn phone inquiries into direct bookings and guest data.
Read → Hotels treat Wi-Fi as a speed and login question. The real risk lives in the network nobody is watching.
Read → Google restricts hotel and flight search features in Europe to comply with the Digital Markets Act, and admits European users lose out.
Read → A study of 148 luxury hotels shows AI recommendations depend on ratings like Forbes and Michelin, not website schema or llms.txt files. Time to rethink SEO.
Read → The real cost isn't missing data, but the management effort to connect it into actionable answers, especially for labor variances.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.