Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → IDeaS will bring resort commercial leaders to Sharm El Sheikh on Feb. 10, 2027 for its third Resorts Revenue Council, a sign that resort revenue management is moving from rate optimization to full commercial strategy.
Read → AHLA and HTNG award Hotel Shield's AI vision platform that detects human trafficking in hotels. A technical and reputational milestone for the sector.
Read → The Small Luxury Hotels executive argues that boutique luxury is back and that AI in hotels is only as good as the human records behind it.
Read → The Mexico City aparthotel operator adopts Mews PMS, Channel Manager and RMS to scale across Mexico and into the US, a play that says a lot about where flex living tech is heading.
Read → A hospitality technology veteran asks whether buyers researching vendors with AI still need the exhibit hall, while Hospitality Net's World Panel debates the hotel's role in guest wellbeing.
Read → The former Cendyn CSO lands at RTR to lead global sales just after the company absorbed Spanish firm Stay. A clear bet on distribution muscle and European reach.
Read → Revinate's CMO reflects on 200+ episodes of Hotel Moment and pinpoints the recurring themes: service as everyone's job, human connection, and data foundations before new tools.
Read → Hyatt modernizes its small business travel program with Spotnana technology, offering preferred rates and centralized spend management across more than 1,300 hotels.
Read → Meliá defends selective ownership, RIU buys its first hotel in Barcelona and Bankinter launches a takeover bid for Atom Hoteles at 510 million. The reading for the tech buyer.
Read → The revamped Confidant Rewards program, powered by Antavo, increased claimed revenue by 42% and bookings by 43% between 2023 and 2024.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.