Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Automated channel management syncs availability and rates across OTAs instantly, eliminating manual errors and overbookings.
Read → Minor Hotels will take over three corporate properties in Europe, expanding its footprint in key markets.
Read → Extra-hotel overnight stays fell 2.8% in June, with international visitors down 4.8%. Joan's take for the sector.
Read → IHG launches AI-powered search, RMS integrates with TrustYou, Cloudbeds introduces OTA Ads, IRIS boosts room service revenue, Nonius expands guest control.
Read → More than 10,000 European hotels have united in a landmark legal action against Booking.com, challenging its commission and distribution practices.
Read → Hotels can now run and track their OTA ad spend from inside the Cloudbeds platform, cutting out the middleman.
Read → A small hotel in Maine has eliminated the traditional front desk, relying on a remote concierge model to cut costs and provide 24/7 guest support.
Read → Mark Weinstein explains why emotional connection beats rational features, and how AI and creators fuel that bond.
Read → Airlines are pouring money into direct channels, but knowing who the traveler is could unlock the real value. Skift argues identity verification is the missing puzzle piece.
Read → Skift's founder shares 14 layers of advice from watching travel startups fail. Essential reading for founders and investors in travel tech.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.