Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → ChatGPT and Gemini shape hotel recommendations before guests reach your booking engine. If your data isn't clean and consistent, you're losing bookings to hotels with sharper profiles.
Read → Sloan Dean, former Remington CEO, is building AI Hospitality Group around an AI-native stack, profit-share fees and a roadmap to 75+ agents targeting 500bps GOP.
Read → Rick Posey puts the spotlight on a gap most hotels ignore: nobody validates what the AI recommends before it touches rates, staffing or guest flows.
Read → Hospitality Net publishes a practical guide to personalisation that starts with anonymous website visits and ends after checkout. The lesson: most hotels already have the data, they just don't connect it.
Read → Revenue consultant Jon Siberry explains on Hospitality Net when flash sales fill distressed inventory and when they cannibalize direct bookings and erode ADR.
Read → Booking.com's merchant payment model now lets the platform sell below the rate hotels load, and about one in five independent room nights is affected. The fix starts with a clear direct-booking strategy.
Read → Growing chains in APAC, the Middle East and Africa are deploying AI before unifying their data layer. Without that backbone, pilots stay pilots.
Read → The label AI-enabled gets slapped on everything from a calendar tool to a full booking engine. For venue sales teams, that vagueness costs deals.
Read → CADD Emirates Computer Trading has signed a strategic partnership with Hotelworld.ai to accelerate the adoption of AI-powered hospitality solutions across the Middle East.
Read → POS, inventory and recipe systems generate more beverage data than most hotel F&B teams ever read. The opportunity is connecting it to daily operational decisions.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.