Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Revolut has spent years teaching European users to book flights and stays inside its finance app. The next exam is American, and it is a hard one.
Read → Aven Hospitality and HTS roll out Cancel for Any Reason in the booking engine. HTS data says 62% of travelers would add it at checkout.
Read → Stayntouch expands its partnership with InnVest Hotels and deploys its Digital Registration Card in six Canadian properties, replacing paper forms with a tablet-based workflow at arrival.
Read → Changing PMS is not installing software, it is mapping how your hotel actually works. The guide everyone ignores until cutover day.
Read → The Westin Kierland Resort & Spa now handles more than 60% of its room service orders through IRIS Mobile Dining, a shift that shows how guests want to order F&B from their phone.
Read → Trainline reports that high-speed train travel in Spain is 38% to 52% cheaper than in 2019, and hoteliers should read the demand shift carefully.
Read → AI assistants pull hotel pricing almost exclusively from OTAs. If your rates don't travel as a structured feed, you don't exist for them.
Read → Booking Holdings backs Lola, the new bet from Kayak's founders to sell travel through AI agents. A fresh playbook for hotel direct sales.
Read → The payments platform claims travel already drives over 50% of its transaction volume, growing around 10% daily. The signal for hotel tech founders is clear.
Read → BLLA has unveiled the full program for BHOC 2026, a small-format owner conference on October 19-20 in Westlake Village, California, built around differentiation, guest experience and revenue strategy for independent hotels.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.